HP Printer not connecting to my laptop.
I had an issue while connecting my 2 year old HP printer to my brother's laptop that I had borrowed for starting my own business. I used a quick Google search to fix the problem but that did not help me.
I then decided to get professional help to solve my problem. After having received many quotations from various companies, I decided to go ahead with Online Tech Repair (www.onlinetechrepairs.com).
Reasons I chose them over the others:
1) They were extremely friendly and patient with me during my initial discussions and responded promptly to my request.
2) Their prices were extremely reasonable.
3) They were ready and willing to walk me through the entire process step by step and were on call with me till i got it fixed.
How did they do it?
1) They first asked me to state my problem clearly and asked me a few questions. This was done to detect any physical connectivity issues with the printer.
2) After having answered this, they confirmed that the printer and the laptop were functioning correctly.
3) They then, asked me if they could access my laptop remotely to troubleshoot the problem and fix it. I agreed.
4) One of the tech support executives accessed my laptop and started troubleshooting.
5) I sat back and watched as the tech support executive was navigating my laptop to spot the issue. The issue was fixed.
6) I was told that it was due to an older version of the driver that had been installed.
My Experience
I loved the entire friendly conversation that took place with them. They understood my needs clearly and acted upon the solution immediately. Being a technical noob, I sometimes find it difficult to communicate with tech support teams. It was a very different experience with the guys at Online Tech Repairs. You can check out their website www.onlinetechrepairs.com or call them on 1-914-613-3786.
I would definitely recommend this service to anyone who needs help fixing their computers.
Thanks a ton guys. Great Job....!!
ID: OTR214401
City | Anitoch |
---|---|
Price | 00 |
Phone | 9146133786 |
otr214401@gmail.com | |
Category | Computers: Hardware |
Latest classifieds
B.I.M.S., Inc.
At B.I.M.S., Inc. (Bellomy Industries & Mechanical Services, Inc.), our goal is to take care of clie
Novus Immigration: Your Trusted Partner in the Immigration Process
Novus Immigration is an experienced and dedicated immigration consultant who is committed to providi
Prevent falling off in the pool for your babies with the ideal swim trainer of Mambobaby Float
Come to Proactive Baby for a safer pool experience for your children, including the unique Mambobaby
Elevated Tree Care
Welcome to Elevated Tree Care! We are a dedicated team of tree enthusiasts, passionate about preserv
Vape Street Courtenay BC
Vape Street Courtenay BC goal is to provide our customers with a great experience, fair pricing, and
Coltrain Medical Group
Coltrain Medical Group is a center offering an esteemed Medication Assisted Treatment (MAT) outpatie
Desmond Law, PLLC
Desmond Law, PLLC provides clients with a broader perspective during their planning process. Togethe
Vape Street Abbotsford Mill Lake
Vape Street Abbotsford Mill Lake is the largest vape store franchise located in British Columbia. Ou
Vape Street Victoria James Bay BC
Vape Street Victoria James Bay BC was established back in 2015 by two owners, Pam and Angela. We are
Eastern Home Care Inc
Understanding the needs of the elderly community requires a lot of patience and consideration. Here